Technology


COS offers an expertise that extends far beyond traditional software development. The company is owned and managed by lead partners with accomplished backgrounds in business, entrepreneurship, technology development and design, marketing and advertising, financial operations, public policy and government relations, and who have had the high honor of holding elective office. In addition, our company has joint partnerships with programmers, IT specialists, staff liaisons, marketing and graphic designers and sales partners representing all 50 states.

ConstituentON™ Back Office was developed specifically for elected officials and more specifically, state legislators as well as county and local leaders. COS does not offer products or services to any other industries.

From tagging incoming constituent calls, emails, texts, legislative bill inquiries, to timely follow-up, ConstituentON™ Back Office is critical to effective, day-to-day constituent service and communication.

Each individual legislator and elected official will have their own dedicated system with full control of access and secured login capability. With each individual licensing agreement, our software platform allows for unlimited number of users per legislative office or governmental agencies.

ConsituentON

Technology Package

Features within the ConstituentON™ Back Office platform include:

  • Constituent Issues and Bill Inquiries
    • Tag calls, Emails, Texts and Office Visits
    • Multiple Tag Search Capability
    • Auto-Store Documents, Emails and Texts
    • Follow up Communications
    • Contact Reports
    • Data Analysis Reports
    • Constituent Ticket Tracker System?
  • Constituent Profiles
    • Email Addresses
    • Phone Numbers
    • Home Address
    • Notes Section
  • Integrated Email Communication System
    • Unlimited Contact Lists
    • Auto Generated Response Letters
    • Custom Templated Letterheads
    • Survey Technology
    • Unlimited Email Blasts
  • Inter-Department Management
    • Add Unlimited Departments
    • Unlimited Number of Users
    • Each Department Has Secured Entry
    • Client Controlled Master Database
  • Security and Technology
    • Virtual Cloud Setup with Redundancy
    • Individual Server
    • Red Hat Operating System
    • PHP Programming Language
    • MySQL Database
    • 256 Encrypted SSL
    • Daily Backups
    • Front-End Firewall Protection
  • Calendar Integration with Outlook and Google
  • Multi-Language Capability
  • 24/hour/7 days a week U.S.A based help desk and personalized support